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Sale FAQs
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12pm AEDT on Wednesday 4 November. Sign up to be the first to know the moment we go live.
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Everything. That includes our new summer collection, picnic rugs, umbrellas, cabanas, towels and bags, all of it.
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While we endeavour to process all orders as quickly as possible, please note shipping times will be longer during sale periods. Please expect a delay of 3-7 business days during these times. Express Post orders will be shipped within 1-3 days. Our team will be working hard to get all orders out ASAP.
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No sorry! This promotion cannot be used in conjunction with any other offers or discount codes. Our Black Friday offers are generous, so we can assure you that you will be getting a great saving!
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Due to the high volume of orders placed during our Black Friday Sale, we are unable to change or cancel your order after it is placed. Make sure to double-check your order and shipping address before checking out.
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No refunds on sale items. Exchanges and credit notes for up to 35% off items. 40-50% off items are final sale.
Murf e-bike giveaway FAQs
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Shop our Black Friday sale. Every order placed from 12pm AEDT Wednesday 4 November until the sale ends is entered automatically.
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Under $200: 1 entry. $200 to $249.99: 2 entries. $250 to $299.99: 3 entries. $300 and over: 4 entries. Orders placed on launch day, Wednesday 4 November, earn double.
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Yes, once you place an order during the sale using the same email address. Your bonus entry is then added to the entries you earn when you shop.
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Yes. The draw is open to customers who place an order during the sale.
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No. Shipping and shipping protection are not included.
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Your entries still count. Sale purchases are eligible for an exchange or store credit, so you keep the value of your order, and your entries with it.
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One Murf Gigi e-bike, the Australian model, in Beach Peach, valued at $2,999.
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Yes. The prize is the Australian model of the Murf Gigi, with a 250W motor and pedal assist up to 25 km/h, in line with Australian e-bike standards.
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The winner is drawn on Monday 7 December and contacted by phone and email that day.
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Australian residents aged 18 and over.
